Improving the quality of Neurology Services

Improving the quality of Neurology Services
May 12, 2012 Lee Stoker

We held a meeting at Stafford Postgraduate Medical Centre on 15th May, around 40 delegates attended including committee members and our speakers, and a very stimulating and useful afternoon was spent exploring the pathway to quality neurology.  Representatives from 3 Staffordshire Clinical Commissioning Groups (CCGs) were amongst those present.

The meeting was greatly enhanced by moving stories from David Wareham (read by Jackie Dornford-May) and Nigel Bullock, illustrating their journeys from diagnosis to the present, living with Motor Neurone Disease and Multiple Sclerosis respectively.

We were extremely lucky to hear from Sue Thomas, Chief Executive of Neurological Support, about the work they had done in Gloucestershire and Cornwall in undertaking the Quality Neurology Audit and some of the outputs.  We hope this may lead to more formal links in the future.

Julie Hendry, Director of Quality and Patient Experience gave an informative talk about the efforts being made to embed a culture of continuous improvement at Stafford Hospital and Manjit Obhrai, Medical Director, spoke about integrated care and efforts to deal with the fragmented way the NHS has worked in the past and is continuing to do so in some scenarios.

Jane Chapman represented the Clinical Commissioning Groups and suggested how we can work with them in the months to come.

The objective of the meeting was to regenerate interest in Quality Improvement in Neurology Services Staffordshire wide, building on the opportunities provided by the integration of Health and Social Care in the county, led by County Councillor Matthew Ellis and the support offered by NCS and the Staffordshire Neurological Alliance.

Following the meeting several approaches have already been made regarding taking Quality Improvement further but we are concerned that a County Wide approach would produce an outcome more consistent with the quality principle of improvements being widespread rather than patchy and fragmented. In addition many providers cross the boundaries and an integrated approach is necessary

We are making efforts to engage as wide a group of stakeholders as possible, particularly the seven CCGs and the Staffordshire and Stoke-on-Trent NHS Partnership Trust, consistent with their goals of putting quality first and working with patients and carers.

Details of the presentations are available below.